There are nearly 23 million veterans, according to the 2010 National Center for Veterans Analysis and Statistics. Hearing loss is one of the most prevalent challenges aging vets have to deal with today. A study from the Centers for Disease Control and Prevention (CDC) shows that military veterans are 30% more likely to suffer from severe hearing loss than non-veterans.
Difficulty hearing on the telephone is usually one of the first challenges associated with hearing loss. No one understands this better than Don, an 90 year old veteran who served in Europe during World War II. Forty years ago, he began to lose his hearing due to the many explosions he was exposed to during the war. “Losing my hearing just crept up on me,” he said.
Soon Don couldn’t use a handset phone because if he turned up the volume his hearing aids would squeal. Not long ago, Don’s Audiologist at the VA introduced him to the CaptionCall phone. He had it installed immediately and calls it a blessing because he is now able to call his two daughters who live out of state. “CaptionCall has made it so I can carry on a phone conversation. Before CaptionCall, my daughters would say, ‘Dad, you didn’t hear me.’ With CaptionCall that has stopped. I don’t have to worry about hearing all of the words. I can read them. I don’t know what I’d do without it.”
CaptionCall empowers anyone with hearing loss to communicate confidently by telephone. It uses voice recognition technology to quickly display written captions of what callers say on a large, easy-to-read screen. CaptionCall is easy to use, works just like a regular phone, and empowers you to read what your callers say, so you won’t miss a thing.
Here’s the best part: the CaptionCall phone and service are completely free for qualified users. It is part of a federal program funded and administered by the federal government so there are no out-of-pocket expenses to participate! All you need is an internet connection and home phone line. CaptionCall also provides free delivery, installation, and in-home training so you can start using the phone immediately.
To order a free CaptionCall phone, simply have your hearing-care or healthcare provider complete and submit a Professional Certification Form (order form) certifying that you have a hearing loss and would benefit from CaptionCall. The form is available at www.eldercareresourcesusa.com where you can click on your state, then click on the CaptionCall promotion box to locate and download the certification form. For assistance with the order process, call toll free at 1-864-5556 and reference promotion code ‘ElderCare’.
Once the certification form is submitted using the instructions on the form, a CaptionCall representative will contact you to schedule the delivery and installation of a free CaptionCall phone. It’s that easy!
We invite you to use the phone again . . . with confidence!